Simplifai is a Norwegian software company that develops automation and artificial intelligence tools for insurance and other document-intensive industries. Founded in 2017 and headquartered in Oslo, Norway, the company provides software designed to automate claims handling, document processing, and customer interaction workflows.[1]

Simplifai’s products are positioned primarily toward property and casualty (P&C) insurers, third-party administrators (TPAs), and managing general agents (MGAs). Industry coverage has described the company as part of a broader wave of insurance technology firms applying generative AI and workflow automation to claims processing.[2][3]

History

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Founding and early focus (2017–2022)

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Simplifai was founded in Oslo in 2017 by Bård Myrstad and Erik Leung.[1] The company initially focused on applying artificial intelligence to unstructured data such as emails, forms, and documents in regulated industries. Early offerings were marketed as “digital employees” designed to automate repetitive back-office tasks.

During this period, the company increasingly concentrated on the insurance sector, where claims operations involve large volumes of incoming documentation and regulatory oversight.

Generative AI expansion (2023)

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In June 2023, Simplifai announced InsuranceGPT, a generative-AI product tailored to insurance workflows.[4] Coverage in European technology media described the product as an industry-specific large language model interface designed to assist with claims handling and insurance document analysis.[2][3]

The launch reflected a broader shift within the insurance technology sector toward generative AI following advances in large language models in 2022–2023.

Investment and restructuring (2024–2025)

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In May 2024, Simplifai announced that it had secured an investment round led by Norwegian venture capital firm Idékapital. Public reporting did not disclose the investment amount.[5][6]

In December 2024, the company announced the appointment of Artem Gonchakov as chief executive officer.[7]

In November 2025, Simplifai appointed Ronald Kasteel as chairman of the board.[8] In December 2025, Insurance Journal reported that Noel Hamill and Nils Thomas Lien joined the company’s board of directors.[9]

Products and technology

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Simplifai develops software designed to automate structured and unstructured insurance workflows. Reported capabilities include:

  • Automated document intake and classification
  • Data extraction from emails and forms
  • Workflow orchestration across insurance systems
  • Human-in-the-loop review controls
  • Audit logging and monitoring

The company has described its architecture as modular, with reusable components that can be configured across different insurance use cases. Industry coverage has primarily focused on its claims-related automation tools.[2]

Simplifai has stated that it holds ISO/IEC 27001 certification for information security management.[10]

Market context

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The company operates within the insurance technology (insurtech) sector, which has seen increased investment in automation and generative AI tools since 2022. Industry analysis has identified claims processing as a key area of focus for AI adoption due to cost pressures and operational complexity within property and casualty insurance.

References

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  1. 1 2 "Our Story". Simplifai. Retrieved 2026-02-27.
  2. 1 2 3 "InsuranceGPT will take over your claims process thanks to Norway's Simplifai". Tech.eu. 2023-06-02. Retrieved 2026-02-27.
  3. 1 2 "Simplifai launches InsuranceGPT, a bespoke AI solution for the insurance industry". FinTech Global. 2023-06-02. Retrieved 2026-02-27.
  4. "Simplifai launches world-first generative AI tool for insurance". Simplifai. 2023-06-01. Retrieved 2026-02-27.
  5. "Simplifai secures a Significant Investment with Idékapital as Lead Investor". PR Newswire. 2024-05-07. Retrieved 2026-02-27.
  6. "Simplifai Receives Investment From Idékapital". FinSMEs. 2024-05-07. Retrieved 2026-02-27.
  7. "Simplifai announces New Leadership: Welcoming Artem Gonchakov as CEO and Niels Zijderveld as CRO". Simplifai. 2024-12-10. Retrieved 2026-02-27.
  8. "Simplifai Names Kasteel Board Chairman". Claims Journal. 2025-11-24. Retrieved 2026-02-27.
  9. "People Moves: Simplifai, Providing AI for Claims, Names New Board Members". Insurance Journal. 2025-12-03. Retrieved 2026-02-27.
  10. "Simplifai is now ISO/IEC 27001:2022 certified for Data Privacy and Security". Simplifai. 2024-12-16. Retrieved 2026-02-27.
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