Call centre industry in Bangladesh

The call centre industry in Bangladesh was worth around $12 million in 2013, of which 50 per cent was accounted for by the country's domestic market.^[1] In 2013, national mobile operators Airtel and Citycell outsourced their call centres to local companies.^[1] Bangladesh Telecommunication Regulatory Commission (BTRC) eased the licensing process for call centres in 2013.^[1]

A call centre "village" was planned in 2009.^[2] As of 2013^[update], around 70 call centres were in operation in Bangladesh.^[1] Bangladesh exports its call centre services to countries including the United States, Canada and the United Kingdom.^{[citation needed]}

References

1 2 3 4 Abdullah Mamun. "Call centre business gains momentum". The Daily Star. Retrieved 17 December 2013.
↑ Md Hasan (30 December 2009). "Call centres on the rebound". The Daily Star. Archived from the original on 17 December 2013. Retrieved 17 December 2013.

This Bangladesh-related article is a stub. You can help Wikipedia by adding missing information.

[momentum-1] 1 2 3 4 Abdullah Mamun. "Call centre business gains momentum". The Daily Star. Retrieved 17 December 2013.

[2] Md Hasan (30 December 2009). "Call centres on the rebound". The Daily Star. Archived from the original on 17 December 2013. Retrieved 17 December 2013.

[1]

[2]