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Telus Corporation

(Redirected from Telus Communications (conglomerate))

Telus Corporation (also shortened and referred to as Telus Corp, and stylized as TELUS) is a Canadian publicly traded holding company and conglomerate, headquartered in Vancouver, British Columbia, which is the parent company of several subsidiaries: Telus Communications offers telephony, television, data and Internet services; Telus Mobility offers wireless services; Telus Health operates companies that provide health products and services; and Telus Digital, formerly TELUS International, is a wholly owned subsidiary operating in multiple countries and focused on business process outsourcing, customer experience management, digital services and AI data services.[2][3][4] Telus has a long history and is listed with the Toronto Stock Exchange (TSX:T).

Telus Corporation
Company type
Public
ISINCA87971M1032
IndustryTelecommunications Information Technology Consulting Health Safety Security Agriculture
PredecessorAlberta Government Telephones (AGT) and British Columbia Telephone Company (BC Tel)
Founded1990; 36 years ago (1990) in Edmonton, Alberta, Canada
Headquarters510 West Georgia Street, Vancouver, British Columbia, Canada
Area served
Worldwide
Key people
Darren Entwistle (president and CEO)
Doug French (CFO)
ProductsHSPA+, LTE, 5G
RevenueIncreaseCA$20.51 billion (2025)[1]
DecreaseCA$2.36 billion (2025)[1]
DecreaseCA$777 millions (2025)[1]
Total assetsIncreaseCA$59.61 billions (2025)[1]
Number of employees
Increase111,500 (2025)[1]
Subsidiaries
Websitewww.telus.com

Overview

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Telus Corporation is the parent company of Telus Communications, Telus Mobility, Telus Health, and Telus Digital. Telus Health, formerly known as Emergis, was an e-business was acquired by Telus Corporation in 2007 for $763 million.[5] Telus Health was[when?] divided into three segments: Telus Health Solutions, Telus Assyst Real Estate, and Telus Financial Solutions.[citation needed]

Inception

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The Alberta Government Telephones (AGT), had served as the major telephone provider for the province of Alberta from 1906—when it was first established by the Liberal Party of Alberta under the tenure of then Premier of Alberta, Alexander Cameron Rutherford, until the 1990s—when then Premier Don Getty began the privatization process.[6]: 250  NovaTel's liabilities eventually cost the government more than $600 million.[6]: 250 [7]: 35  The initial public offering of the newly established Telus' shares, launched on August 9, 1990,[8] represented the largest in Canadian history up to this time. The following year, the provincial government divested its remaining ownership interest in Telus for $870 million.[9] By 1996, the former brand names, ED TEL and AGT had been retired. All Telus products and companies adopted the Telus brand name.[9]

Telus merged with British Columbia Telephone Company (BC Tel) in 1999, with the merged company keeping the Telus brand name. The headquarters of BC Tel in Burnaby, British Columbia, became the headquarters of the merged Telus Corporation, and the company moved its corporate headquarters to Vancouver after completion of the Telus Garden complex.

2026 1 petabyte cybersecurity incident

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In March 2026, a notorious cyber crime group known as ShinyHunters claimed to several high-profile news agencies that they stole over 1 petabyte (PB) of data from Telus & Telus Digital. The group demanded a staggering $65 million dollar ransom in exchange for not leaking the company's data. The stolen data according to multiple prominent media outlets like Reuters and Bloomberg included ‌information ⁠related to more than two dozen companies that included personally identifiable information, call data and recordings (CDRs), FBI background check information, financial information, Salesforce data, and source code spanning multiple business divisions within the business services and telecommunications company. The stolen data also reportedly impacts Telus' telecommunication services; customers and call logs. [10][11][12]

Subsidiaries

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Telus Communications

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Telus Corporation's principal subsidiary is the wholly owned Telus Communications.[13]: 47  Only serving customers in Canada, services include data, internet, voice, TV subscriptions, alarm monitoring, and wireless services. It also has mobile phones, tablets, and smart watches.[14] Telus Communications merged its mobility and home service divisions in 2023, creating Telus Consumer Solutions.[15]

Telus Mobility

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Telus Mobility (normally typeset as TELUS Mobility) is a Canadian wireless network operator and a division of Telus Communications which sells wireless services in Canada on its network. It operates 5G+, 5G, LTE, HSPA+, and LPWA on its network.[16] Telus Mobility is the second-largest wireless carrier in Canada, with 10.6 million subscribers as of Q3 2020.[17]

Since 2008, Telus has operated a flanker brand named Koodo Mobile, which is targeted at high school, college and university students.

Telus Health

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In the summer of 2018, Telus acquired a "chain of medical clinics" for over $100 million.[18][19] Telus also spent more than "$2 billion on digital health ventures."[20] This included purchasing the "electronic medical record software" used by half of Canada's doctors.[20] By March 2019, Telus had "become the biggest health-care information technology company in Canada".[20] Telus has also partnered with the UK-based software developer and operator, Babylon, to launch a Telus Health app in Canada—digital chatbot capable of checking symptoms— in a cost and revenue sharing initiative.[20]

Telus Digital

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Telus Digital is a wholly owned subsidiary of Telus Corporation. Formerly known as TELUS International, it provides business process outsourcing, customer experience management, digital services, artificial intelligence data services, and trust and safety services.[21][22]

The company, then known as TELUS International, began trading on the Toronto Stock Exchange and New York Stock Exchange in February 2021 under the ticker symbol TIXT. TELUS retained majority voting control after the listing.[23] Telus International acquired Lionbridge AI in a US$935 million transaction in 2020, adding data labeling and annotation services used for artificial intelligence models.[24] It later agreed to acquire WillowTree, a U.S.-based digital product company, for about US$1.2 billion.[25][26]

TELUS International rebranded as TELUS Digital in 2024.[27] In September 2025, Telus agreed to acquire the remaining shares of TELUS Digital it did not already own in a US$539 million cash-and-stock transaction.[28] The transaction closed on October 31, 2025, making TELUS Digital wholly owned by TELUS Corporation.[29]

Finances

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For the fiscal year 2019, Telus Corporation reported earnings of CA$5.554 billion, with an annual revenue of CA$14.658 billion, an increase of 8.8% over the previous fiscal year. Telus Corp operates the largest telecommunications company (Telus Communications Inc.) in Western Canada and the second largest in Canada.[30]

Year Revenue
in mil. CA$		 Net income
in mil. CA$		 Total Assets
in mil. CA$		 Price per share
in US$		 Employees
2010[13] 9,792 3,568 19,624 10.8900[30] 34,800[31]
2011[32] 10,397 3,665 19,931 13.3875[30] 41,000[31]
2012[33] 10,921 3,859 20,445 16.2850[30] 42,400[31]
2013[34] 11,404 4,018 21,566 17.2200[30] 43,400[31]
2014[35] 12,002 4,216 23,217 18.0200[30] 43,700[31]
2015[36] 12,502 4,262 26,406 13.8250[30] 47,640[31]
2016[37] 12,799 4,229 27,729 18.9350[30] 51,250[31]
2017[38] 13,408 1,578 31,053 16.5700[30] 53,630[31]
2018[39] 14,368 1,620 33,057 19.3650[30] 58,000[31]
2019[40] 14,658 1,776 37,975 14.7800[30] 65,600[40]

Corporate governance

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According to Yahoo Finance, Telus Corporation received an Institutional Shareholder Services (ISS) governance risk score of 5 out of 10, as of 3 December 2019.[41]

Board of directors

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The current board of directors as of September 2022[42]

R.H. (Dick) Auchinleck, the chairman of Telus Corporation's board of directors, has been lead director since 2014, when Brian Canfield stepped down. Auchinleck, who has served on the Telus board since c. 2004, had previously been CEO at Gulf Canada Resources.[43][44]

  • Darren Entwistle, president and CEO
  • Hazel Claxton, Audit Committee, Human Resources and Compensation Committee
  • Kathy Kinloch, Corporate Governance Committee, Human Resources and Compensation Committee
  • David Mowat, chair of the Audit Committee
  • Raymond T. Chan, Pension Committee, Human Resources and Compensation Committee
  • Tom Flynn, Audit Committee, Pension Committee
  • Christine Magee, Human Resources and Compensation Committee, Pension Committee
  • Marc Parent, Pension Committee, Human Resources and Compensation Committee
  • Lisa de Wilde, chair of the Corporate Governance Committee, Pension Committee
  • Mary Jo Haddad, chair of the Human Resources and Compensation Committee, Corporate Governance Committee
  • John Manley, Corporate Governance Committee, Human Resources and Compensation Committee
  • Denise Pickett, Audit Committee, Corporate Governance Committee
  • W. Sean Willy, Audit Committee, Corporate Governance Committee
  • Victor Dodig, director

Executive team

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Telus executive teams as of September 2022:[45]

  • Darren Entwistle, president and chief executive officer
  • Doug French, executive vice-president and chief financial officer
  • Navin Arora, executive vice-president, Business Solutions
  • Tony Geheran, executive vice-president and chief customer officer
  • Zainul Mawji, president, Home Solutions
  • Sandy McIntosh, executive vice-president, People and Culture and chief human resources officer
  • Tobias Dengel, TELUS Digital president
  • Jill Schnarr, chief communications officer
  • Jim Senko, executive vice-president, Mobility Solutions
  • John Raines, president, Telus Agriculture
  • Michael Dingle, chief operating officer, Telus Health
  • Andrea Wood, chief legal and governance officer

See also

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References

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  1. 1 2 3 4 5 "2025 Annual Report" (PDF). Retrieved 7 May 2026.
  2. ↑ "Spinoff Telus International hits stock exchange in largest tech IPO in TSX history". CityNews Vancouver. The Canadian Press. 3 February 2021. Retrieved 19 May 2026.
  3. ↑ "Canada's Telus to acquire Lionbridge AI in $935 mln deal". Reuters. 6 November 2020. Retrieved 19 May 2026.
  4. ↑ "Telus to buy remaining digital unit stake for $539 million". Reuters. 2 September 2025. Retrieved 19 May 2026.
  5. ↑ "Telus buys Emergis for $763 million". The Toronto Star. 29 November 2007. Retrieved 16 June 2021.
  6. 1 2 Lisac, Mark (2004). "Don Getty". In Rennie, Bradford J. (ed.). Alberta Premiers of the Twentieth Century. Regina, Saskatchewan: Canadian Plains Research Center, University of Regina. pp. 231–232. ISBN 0-88977-151-0.
  7. ↑ Wilson, Kevin G. (2000), Deregulating Telecommunications: U.S. and Canadian Telecommunications, 1840-1997, Rowman & Littlefield, ISBN 0-8476-9825-4
  8. ↑ The Canadian Press (9 August 1990). "Albertans scurrying to buy AGT shares". Lethbridge Herald. Retrieved 25 June 2023 – via NewspaperArchive.
  9. 1 2 "Historical Timeline of Canadian Telecommunications Achievements" (PDF). ITU. Retrieved 10 June 2020.
  10. ↑ Abrams, Lawrence. "Telus Digital confirms breach after hacker claims 1 petabyte data theft". BleepingComputer. Retrieved 4 April 2026.
  11. ↑ Murphy, Margi (12 March 2026). "Canadian Telecom Telus Says It's Investigating Cyber Breach". Bloomberg.
  12. ↑ Vicens, AJ (12 March 2026). "Telus says it is investigating hack of its systems". Reuters.
  13. 1 2 Telus 2010 Annual Report (PDF). CTF Assets (Report). 31 December 2010. Retrieved 11 June 2020.
  14. ↑ "TELUS Communications Inc - Company Profile and News". Bloomberg.com. Retrieved 29 March 2023.
  15. ↑ "Telus combines mobility and home service to create new business unit - BNN Bloomberg". BNN. 24 January 2023. Retrieved 29 March 2023.
  16. ↑ "5G and 4G LTE, HSPA+ & LPWA network coverage map | TELUS". www.telus.com. Retrieved 28 September 2024.
  17. ↑ "Telus Investors Relations" (PDF). Telus Investor Relations.
  18. ↑ "Telus Health acquires chain of medical clinics | Canadian Healthcare Technology". Retrieved 13 February 2025.
  19. ↑ "Telus jumps into business of health clinics, buys national chain". vancouversun. Archived from the original on 2 May 2024. Retrieved 13 February 2025.
  20. 1 2 3 4 Rankin, Eric (18 March 2019). "Filling the medical care gap or causing cracks? Telus launches health app". CBC News. Retrieved 19 March 2020.
  21. ↑ "Spinoff Telus International hits stock exchange in largest tech IPO in TSX history". CityNews Vancouver. The Canadian Press. 3 February 2021. Retrieved 19 May 2026.
  22. ↑ "Canada's Telus to acquire Lionbridge AI in $935 mln deal". Reuters. 6 November 2020. Retrieved 19 May 2026.
  23. ↑ "Spinoff Telus International hits stock exchange in largest tech IPO in TSX history". CityNews Vancouver. The Canadian Press. 3 February 2021. Retrieved 19 May 2026.
  24. ↑ "Canada's Telus to acquire Lionbridge AI in $935 mln deal". Reuters. 6 November 2020. Retrieved 19 May 2026.
  25. ↑ Silcoff, Sean (27 October 2022). "Telus International acquiring U.S.-based mobile app company for US$1-billion". The Globe and Mail.
  26. ↑ Takahashi, Dean (27 October 2022). "Telus to acquire product development shop WillowTree for $1.2 billion USD". BetaKit. Retrieved 19 May 2026.
  27. ↑ "Beyond the rebrand: TELUS Digital's next chapter". Fast Company. 24 September 2024. Retrieved 19 May 2026.
  28. ↑ "Telus to buy remaining digital unit stake for $539 million". Reuters. 2 September 2025. Retrieved 19 May 2026.
  29. ↑ Carroll, Michael (31 October 2025). "Telus completes Digital takeover". Mobile World Live. Retrieved 19 May 2026.
  30. 1 2 3 4 5 6 7 8 9 10 11 "TELUS - 24 Year Stock Price History | TU". www.macrotrends.net. Retrieved 22 March 2020.
  31. 1 2 3 4 5 6 7 8 9 "Telus employee figures 2010-2018". Statista. Retrieved 22 March 2020.
  32. ↑ "Telus 2011 Annual Report" (PDF). CTF Assets. 31 December 2012. Retrieved 26 March 2020.
  33. ↑ "Telus 2012 Annual Report" (PDF). CTF Assets. 31 December 2012. Retrieved 26 March 2020.
  34. ↑ "Telus 2013 Annual Report" (PDF). CTF Assets. 26 December 2013. Retrieved 26 March 2020.
  35. ↑ "Telus 2014 Annual Report" (PDF). CTF Assets. 31 December 2014. Retrieved 26 March 2020.
  36. ↑ "Telus 2015 Annual Report" (PDF). CTF Assets. 31 December 2015. Retrieved 26 March 2020.
  37. ↑ "Telus 2016 Annual Report" (PDF). CTF Assets. 31 December 2016. Retrieved 26 March 2020.
  38. ↑ "Telus 2017 Annual Report" (PDF). CTF Assets. 31 December 2017. Retrieved 26 March 2020.
  39. ↑ "Telus 2018 Annual Report" (PDF). CTF Assets. 31 December 2018. Retrieved 26 March 2020.
  40. 1 2 "Telus 2019 Annual Report" (PDF). CTF Assets. 31 December 2019. Retrieved 26 March 2020.
  41. ↑ "ESG Ratings". ISS. Retrieved 25 March 2020.
  42. ↑ "Board Members and Committees - Corporate Governance". TELUS. Retrieved 2 September 2022.
  43. ↑ Jang, Brent (2 June 2001). "'Mechanic' was the driver behind Gulf Canada deal". The Globe and Mail. Calgary. Retrieved 11 June 2020.
  44. ↑ "Telus names CEO as Entwistle becomes executive chairman". Reuters. 31 March 2014. Retrieved 11 June 2020.
  45. ↑ "TELUS Executive Team, Company overview - About". TELUS. Retrieved 6 June 2020.
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