Department of Food, Civil Supplies & Consumer Affairs

The Food, Civil Supplies & Consumer Affairs Department is a department of the Government Secretariat, in the state of Kerala, India.[2] The field department, that is, the operational wing of this administrative department, is the Civil Supplies & Consumer Affairs Department of Kerala.

Department of Food, Civil Supplies & Consumer Affairs
Agency overview
HeadquartersKerala Government Secretariat, Thiruvananthapuram
Annual budget2,313.4867 crore (US$240 million) (2026–27, revised)[1]
Minister responsible
  • Anoop Jacob, Minister for Food, Civil Supplies, Consumer Affairs & Legal Metrology
Agency executive
  • Ali Asghar Pasha IAS, Secretary, Food, Civil Supplies & Consumer Affairs Department
Child agencies
  • Department of Consumer Affairs
  • Department of Civil Supplies
  • Department of Legal Metrology
Websitehttps://civilsupplieskerala.gov.in/

1915

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1915 is the toll-free number of the National Consumer Helpline (NCH) in India for consumer complaints related to goods and services.[3][4] It is operated by the Department of Consumer Affairs to provide guidance, grievance redressal, and information on consumer rights.[5][6]

Services

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  • Grievance registration for defective goods, deficient services, and unfair trade practices.
  • Guidance on consumer rights under the Consumer Protection Act, 2019.
  • Mobile support through the National Consumer Helpline App.[7][8]

References

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